To create long-term value with AI, organizations must invest not only in tools and technology, but also in the people, processes, and culture that enable sustainable adoption.

Best Practices for AI Enablement

  1. Roll Out Approved Tools
    Launch and support officially approved AI tools that align with enterprise standards and security. Research shows that if a company doesn’t provide approved AI solutions, a large majority—up to 70%—of workers will turn to unapproved alternatives, frequently in secret.

  2. Develop a Sustainable Training Program
    Offer structured and continuous learning opportunities to upskill teams in AI fundamentals and applied usage. Start small with a monthly “Lunch & Learn” series or short internal webinars, and build from there.

  3. Build an Internal AI Prompt & Resource Library
    Create a go-to hub where anyone can find helpful prompts, real-life use cases, tool tutorials, and best practices. Encourage contributions from power users to keep it fresh.

  4. Host Recurring AI Office Hours
    Create space for cross-functional teams to ask questions, share experiments, and learn from one another in a informal setting.

  5. Identify AI Champions Across Departments
    Spot your early adopters and give them a role: help colleagues, surface new ideas, and keep an eye on what’s working. Recognize their efforts publicly, whether that’s through a shout-out or mini leadership role.

  6. Embed AI in Team Rituals
    Incorporate AI into daily and weekly workflows (e.g., standups, retrospectives, sprint planning, reviews).

  7. Track AI Maturity and Usage
    Establish baseline metrics for AI literacy and adoption, and then monitor progress and optimize over time. Surveys, simple usage dashboards, or even team retrospectives can reveal what's clicking and what needs support.

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